Apple Fitness+
- I've been charged by Apple. How can I get a refund?
- I am getting an error message saying this is not available in my region/country
- How will I know when my free Fitness+ period ends? Will Anytime Fitness remind me about it?
- Can I share my Fitness+ subscription with my family if they’re not AF members?
- Can I have multiple Fitness+ subscriptions?
- How will I know when my free Fitness+ period ends? Will Anytime Fitness remind me about it?
Help Centre FAQ
AF App
- The training schedule in the Coaching tab isn’t loading. What should I do?
- I tapped “Reserve” to book a class, but I got an error message. What should I do?
- Why is the “Reserve” button grayed out when I try to book a class?
- I’m using a Samsung Android device and my Access Pass isn’t working. What should I check?
- I see a message under my Access Pass in Apple Wallet. What does it mean, and what should I do?
- My Access Pass is active, but there’s no beep or flashing light when I scan it. What should I do?
Purple Perks
Membership Enquiries
- Where is the Anytime Fitness Privacy Policy?
- How do I provide feedback about my membership experience?
- What is included in the Anytime Fitness Australia membership agreement?
- I have some membership billing questions.
- What is a 7-day cooling off period?
- How can I Freeze my membership?
Getting Started
- Where is the Anytime Fitness Privacy Policy?
- When can I use a gym that isn't my home gym?
- Where can I find out about membership specials, class schedules, gym amenities and other local information?
- I want to sign up for a membership or find a club.
- I heard that there's an Anytime Fitness opening in my location. When will it open?
- There are no Anytime Fitness clubs near me. Are you going to open one in my suburb?