HELP CENTRE CATEGORY

Help Centre FAQ

• Find A Gym

Franchise Opportunities

• I'm interested in opening my own club. Where can I learn about franchise opportunities?

Member Benefits

• What is Purple Perks?
• How do I log in to Purple Perks?
• What information do I need to log in to Purple Perks?
• How do I find my member number?

Membership Enquiries

• How do I provide feedback about my membership experience?
• What is included in the Anytime Fitness Australia membership agreement?
• I have some membership billing questions.
• What is a 7-day cooling off period?
• How can I Freeze my membership?
• What should I do if I have lost my FOB key?

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Getting Started

• When can I use a gym that isn't my home gym?
• Where can I find out about membership specials, class schedules, gym amenities and other local information?
• I want to sign up for a membership or find a club.
• I heard that there's an Anytime Fitness opening in my location. When will it open?
• There are no Anytime Fitness clubs near me. Are you going to open one in my suburb?
• Do you allow memberships for people under 18 years old?

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