What is a 7-day cooling off period?

If you change your mind after joining, you have a 7 day Cooling off Period in which to change or cancel your membership.  Your Cooling off Period starts on the Start Date indicated in your Membership Agreement.

You must let your home club know in writing at any time during this 7-day period. Your written cancellation or change can be given to your club personally or by e-mail.

If you cancel your membership within the cooling off period, the club will charge you, your Fob Key Fee and any fees for services or products already provided, however the Joining Fee and Membership Fees paid will be refunded.

To contact your home club, you can use our Find a gym page for their contact information.

Note: Support office cannot facilitate a cancellation on behalf of the club.